EV Charging Service

Maximizing Performance & Reliability for Your Energy Infrastructure

Nationwide service

Nationwide service

We cater for Irish businesses of all sizes

Fully certified

Fully certified

Our installers are energy experts

Ongoing support

Ongoing support

We offer remote diagnostics, fast responses and phone support 24/7

 Project management

Project management

End-to-end care and support, from site survey to aftercare

Future-proof solutions

Future-proof solutions

Flexibility that scales as your business grows

Our Service and Maintenance Offerings

EV Charging

EV Charging

Our Maintenance Approach

At the core of our service philosophy is a commitment to maximizing the performance, reliability, and longevity of your energy infrastructure. We believe that effective maintenance is not just about fixing problems, but about preventing them.

By combining cutting-edge technology with a highly skilled workforce, we ensure your energy assets perform optimally, reliably, and efficiently for years to come.

Proactive & Preventive Care

Our maintenance strategy prioritizes anticipating issues before they escalate. Through regular system health checks and preventative measures, we significantly reduce the risk of unexpected failures, ensuring continuous operation and minimizing costly downtime.

Tailored Inspection Schedules

We design customized inspection programs for each client, considering the specific equipment, operational demands, and environmental conditions. These meticulous inspections identify potential vulnerabilities early, allowing for timely adjustments and optimization.

24/7 Emergency Response

Energy systems operate continuously, and so do we. Our dedicated team is on standby 24 hours a day, 7 days a week, to respond to any urgent issues. We ensure rapid deployment and efficient resolution to restore functionality swiftly and safely.

Expert & Certified Team

Our technicians are industry-certified professionals with extensive training in the latest energy technologies and safety protocols. Continuous education ensures they are equipped with the expertise to handle any challenge, providing reliable and knowledgeable service every time.

Why Maintenance Matters

Understanding the impact of proper maintenance on your EV charging, solar, and electrical facilities is crucial for optimal performance and efficiency. Here are some key statistics:

1/3

EV Charging Failures

EV charging attempts fail without proper maintenance
Source: ChargerHelp! 2025 Report

15-25%

Solar Boost

Energy production boost from regular solar panel cleaning
Source: National Renewable Energy Laboratory

70%

Charger Success Rates

Drop in EV charger success rates by year three without maintenance
Source: ChargerHelp! 2025 Report

Our Experience & Expertise

At E-Wave Energy Hub T/A EV Charging Ireland, our extensive experience sets us apart.

0 +

Warranty Calls Completed

Over the past 5 years, showcasing our proven track record in EV charger service and maintenance.

Knowledge is key – our extensive hands-on experience with thousands of installations and repairs means we’ve seen and solved virtually every EV charging issue. This depth of expertise ensures faster diagnostics, more effective solutions, and reliable service you can trust.

What We Need From You

4 Simple Photos to Get Started

To proceed with your service request, please provide clear photos of:

The Fault

A photo of the error message on the screen or app

The Fuseboard

Open the plastic cover so we can see the switches/breakers inside

The Charger

Showing the brand and model label

The Location

A wide shot showing where the charger is located relative to your house

Important: Do not remove any fixed covers of the fuseboard or charger.

Once we receive these, our technical team will review them and contact you with a solution.

Contact us:

Email: [email protected] or WhatsApp

Service Options & Transparent Pricing

Choose the service that best fits your needs with clear, upfront costs, designed to get your energy infrastructure back online swiftly and efficiently.

Remote Fix

€60 + VAT
If the issue is a software setting or simple reset we can guide you through over the phone. No call-out needed.

Site Repair/Replacement

Quote Provided
If a physical repair is needed, we provide an upfront quote. If we cannot repair your charger on the day, we install a replacement unit immediately so you're not left stranded.

Warranty Replacement

€120 + VAT
If your unit is under warranty (and we were not the original installers), we charge €120 + VAT to install the replacement unit provided by your manufacturer. Note: You may be able to claim this back from the manufacturer.

Our First Call Resolution Process

Saving You Time and Money

We understand how inconvenient a faulty charger is. That’s why we don’t charge for an initial ‘look-see’ visit. Instead, we assess the fault using photos first. This allows us to either fix the issue remotely or ensure our engineer arrives with the correct replacement parts to fix it in a single visit.

Contact Us

Reach out with details about your issue.

Submit Diagnostic Photos

Send clear images of the fault for initial assessment.

Remote Assessment

Our experts evaluate the problem and determine the best course of action

Solution Provided

Receive a remote fix, scheduled site visit with correct parts, or warranty service.

Ready to Optimize Your Energy Infrastructure?

Connect with us today to enhance the performance and reliability of your EV charging, solar, and electrical systems.

Request a Quote

Get a personalized estimate for your maintenance and service needs

Schedule Inspection

Book a comprehensive assessment for your systems with our certified experts

Customer Support

Our dedicated team is ready to assist you with any questions, 24/7.

General Contact

Reach out for partnerships or inquiries:[email protected]

Common Issues We Solve

Our expert teams are equipped to diagnose and resolve a wide array of technical and operational challenges, ensuring your energy infrastructure remains at peak performance.

EV Charging Challenges

Connector Failures

Problem: Damaged or corroded charging connectors often lead to failed charging sessions and user frustration.

Solution: We conduct regular visual and electrical inspections, performing timely repairs or replacements with robust, weather-resistant components to ensure reliable connections.

Step 01

Software Glitches

Problem: Bugs in charging station software can cause payment errors, session interruptions, or unresponsive units.

Solution: Our technicians utilize remote diagnostics and deploy regular firmware updates. We provide rapid troubleshooting to resolve software-related issues, minimizing downtime and enhancing user experience.

Step 02

Power Delivery Issues

Problem: Inconsistent power, voltage fluctuations, or circuit overloads can disrupt charging and potentially damage equipment.

Solution: We perform advanced electrical analyses and power quality assessments. Our solutions include infrastructure upgrades and precise repairs to guarantee stable, safe, and efficient power delivery.

Step 03

EV Charging System Concerns

Inverter Faults

Problem: Malfunctioning inverters interrupt the crucial conversion of DC to AC power, leading to significant energy production losses.

Solution: Through continuous remote monitoring, we detect efficiency drops promptly. We then perform diagnostic checks and ensure swift repair or replacement of faulty inverters with high-performance units.

Step 01

Panel Degradation

Problem: Over time, solar panels can experience reduced efficiency due to natural aging, micro-cracks, or environmental wear.

Solution: We conduct regular performance testing and thermal imaging to identify underperforming panels and hotspots. Targeted cleaning or replacement ensures your system maintains maximum energy harvest

Step 02

Wiring Problems

Problem: Loose connections, damaged insulation, or corrosion in the electrical wiring can cause energy losses, system failures, and safety hazards.

Solution: Our comprehensive electrical audits, including infrared inspections, pinpoint hidden faults. We then carry out professional re-wiring and component repairs to safeguard system integrity and optimize performance.

Step 03

Service Plans & Packages

Choose the perfect service and maintenance plan to ensure the continuous, efficient operation of your EV charging, and electrical infrastructure. Our flexible packages are designed to meet diverse needs, from essential upkeep to comprehensive, proactive management.

Basic Plan

Our foundational plan, designed for essential system reliability and compliance checks.

  • Annual Comprehensive Inspections
  • Standard Emergency Support (within business hours)
  • Basic Performance Diagnostics

Ideal for smaller installations or those with in-house support.

Contact Us for Pricing

Premium Plan

Elevate your system’s performance with more frequent, proactive maintenance and priority service.

  • Quarterly Preventative Maintenance Visits
  • 24/7 Priority Emergency Response
  • Detailed Performance Reporting & Optimization
  • Software & Firmware Updates

Recommended for mid-sized operations requiring higher uptime.

Enterprise Plan

A fully customized, comprehensive solution for large-scale and mission-critical energy assets.

  • Continuous 24/7 Remote Monitoring
  • Dedicated Account Manager
  • Customizable Service Level Agreements (SLAs)
  • Proactive On-site Support & Training
  • Advanced Analytics & Reporting

Perfect for complex, multi-site portfolios or critical infrastructure.

Schedule an Enterprise Consultation

Each plan can be tailored to include specific requirements for your EV charging stations, or general electrical systems, ensuring maximum efficiency and minimal disruption.